customer service: technical questions

To find the ICM installation file, use the Find or Search feature from your Start Menu to locate the file InstallICM.EXE:

• Go to the Start Menu, up to Find or Search, then Files or Folders
• In the Named: or the Search for files or folders named field, type InstallICM.exe
• Make sure the Look in: box says My Computer or the C: drive
• Click the Find Now or Search Now button
• If the file is found, it will be displayed in this window. Click on the icon to start the installation process

If you do not find the file InstallICM.EXE, please click here.